STORE STOCK TECHNICIAN Pay range $19.29 to $22.00

Major Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily, with or without reasonable accommodation for individuals with disabilities.
• Follow detailed instructions to ensure high output.
• Identify, diagnose, and document hardware failure or software problems on a variety of computer or computer-related equipment (examples could include, but are not limited to televisions, tablets, wearable devices, computer monitors, and other computer accessories).
• Provide complete and accurate written documentation regarding diagnostics and resolutions.
• Complete assigned work orders within established timeframes.
• Understand and utilize technical manuals and other support resources.
• Complete a minimum of 1.5 orders per tracked hour on average per pay period.
• Maintain minimum quality standards based on clearance item “bounce rate” or return rates.
• Return product to as near a “new in box” state prior to releasing it for sale.
• Accurately complete all service and Point of Sale transactions accurately and completely.
• Follow the Store Stock Process as documented.
• Maintain a clean and organized work area.

Education & Experience

• A High School diploma or equivalent.

Reasoning and Mathematical

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to apply concepts of basic algebra.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.

Physical

• Ability to stand at least eight hours per day.
• Ability to reach and to grasp or handle objects, tools or controls.
• Ability to frequently walk, stoop or kneel and to occasionally climb stairs or ladders.
• Ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds.
• Ability to adjust focus.
• Color vision, peripheral vision, distance vision, and close vision to read UPC symbols, manuals, etc.
• Ability to work in conditions typical of a high technology retail environment, including moderate noise levels.
• Ability to work schedules that include all hours of store operation and other hours as needed.

Benefits

• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates.
• Employee Discount that includes a Friends & Family Discount Program.
• Tuition Reimbursement & Education Discounts.
• Paid Time Off for Regular Associates.
• 401K Plan with Company Match.
• Esteemed Vendor & Company Job Training.
• Career Advancement Opportunities.