Store Staff

Mud Bay’s Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors.

Pay

The target starting pay for this position is $18.63 per hour. The pay range is $18.63 to $21.42 per hour, allowing room for growth through annual increases and promotion potential.

Schedule

This is a part-time position with a Good Faith Estimate (GFE) of 20 hours per week. Typical shifts include Sunday, Monday, Tuesday, Friday, and Saturdays, with varying hours such as:

• Sunday: 2:45–7:15 pm
• Monday: 3–7:45 pm
• Tuesday: 3–7:45 pm
• Friday: 3–7:45 pm
• Saturday: 4-hour opening or closing shift

All team members are expected to attend a monthly one-hour store meeting.

Responsibilities

• Provides a happy, educational, and fun experience for all who visit our stores
• Thrives in a retail environment and engages dog and cat owners in conversation, connecting with them on a personal level and helping them find solutions for their animals
• Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
• Performs transactions at the point of sale accurately and efficiently, including opening and closing registers
• Makes decisions based on good judgment and Mud Bay's Mission and Values
• Enjoys learning and continuously expands knowledge about dogs, cats, and small animals
• Contributes to a team that celebrates differences and works together in a fun environment
• Maintains cleanliness, organization, and attractiveness of the store's sales and support areas
• Maintains inventory, including receiving, rotating, restocking, and facing
• Helps their team learn and grow by providing feedback and open communication
• Performs keyholder responsibilities, such as opening and closing the store and registers
• Is comfortable with retail scheduling, including a variety of shifts
• Is able to work in multiple locations in addition to their home store, preferably three

Requirements

• Must be 18 years or older
• Ability to lift up to 45 pounds
• High school diploma, GED, or equivalent
• Competent with basic math, comfortable using computers, calculators, and 10-keys
• Passion for continuously learning about dogs, cats, and small animals
• Instinctively gracious: genuinely enjoys making others feel welcome
• Highly accountable: follows through on commitments
• Has integrity: says and does what they believe to be right
• Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
• A self-starter, but happy to take direction and learn from others
• A team player: contributes to the happiness and effectiveness of colleagues
• Flexibility to adapt to a work schedule that reflects the needs of customers, coworkers, and Mud Bay
• Interested in building a career with Mud Bay

Benefits

• Employee Assistance Plan (EAP)
• 401(k)
• Employee Stock Ownership Plan (ESOP)
• Employee discount
• Access to earned wages (UKG Wallet)
• Paid Time Off (70 hours of PTO accrual based on 2080 hours worked)
• Vetster Telehealth for pets