Store Staff

About the role

Mud Bay’s Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors.

Pay

The target starting pay for this position is $21.30 per hour. The pay range of $21.30 to $24.50 per hour allows room for growth through annual increases and promotion potential.

Schedule

This is a part-time position with a Good Faith Estimate (GFE) of 16 hours per week. Availability needed: Thursday, Friday, Saturday, and Sunday. Shifts will vary but can typically look like:

• Sunday 3:15 PM – 7:15 PM
• Thursday 3:45 PM – 7:45 PM
• Friday 3:15 PM – 7:45 PM
• Saturday 3:15 PM – 7:15 PM

Team members are required to attend a once-a-month store meeting, typically on Thursdays but subject to change based on business needs. This position regularly works at other locations, with shifts combining opening, closing, and mid-shifts.

Responsibilities

• Provides a happy, educational, and fun experience for all who visit our stores.
• Thrives in a retail environment, engaging dog and cat owners in conversation, connecting with them on a personal level, and helping them find solutions to fulfill the needs of their animals.
• Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats.
• Performs transactions at the point of sale accurately and efficiently, including opening and closing registers.
• Makes decisions based on good judgment and Mud Bay's Mission and Values.
• Enjoys learning and wants to continuously learn about dogs, cats, and small animals.
• Contributes to a team that celebrates differences and works together in a fun environment.
• Maintains cleanliness, organization, and attractiveness of the store's sales and support areas.
• Maintains inventory, including receiving, rotating, restocking, and facing.
• Helps their team learn and grow by providing feedback and open communication.
• Performs keyholder responsibilities, such as opening and closing the store and registers.
• Is comfortable with retail scheduling, including a variety of shifts.
• Is able to work in multiple locations in addition to their home store, preferably three.

Requirements

• Must be 18 years or older.
• Ability to lift up to 45 pounds.
• Has a high school diploma, GED, or equivalent.
• Competent with basic math, comfortable using computers, calculators, and 10-keys.
• Has a passion to continuously learn about dogs, cats, and small animals.
• Instinctively gracious: genuinely enjoys making others feel welcome.
• Highly accountable: follows through on commitments.
• Has integrity: says and does what they believe to be right.
• Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes.
• A self-starter but happy to take direction and learn from others.
• A team player: contributes to the happiness and effectiveness of colleagues.
• Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers, and Mud Bay.
• Interested in building a career with Mud Bay.

Benefits

• Employee Assistance Plan (EAP).
• 401(k).
• Employee Stock Ownership Plan (ESOP).
• Employee discount.
• Access to earned wages (UKG Wallet).
• Paid Time Off (70 hours of PTO accrual based on 2,080 hours worked).
• Vetster Telehealth for Pets.