Store Staff

About the role

Mud Bay’s Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors.

Pay

The target starting pay for this position will be at the entry point of the range, at $21.30. The pay range is $21.30 to $24.50 per hour, allowing for growth through annual increases and promotion potential.

Schedule

This is a part-time position with a Good Faith Estimate (GFE) of 17 hours per week. Days of availability needed: Monday, Tuesday, Wednesday, Thursday. Shifts will vary, but tentative shifts could look like:

• Monday 8:30 a.m.–1:00 p.m.
• Tuesday 8:00 a.m.–12:00 p.m.
• Wednesday 8:45 a.m.–1:15 p.m.
• Thursday 4:00 p.m.–8:00 p.m.

Team members are required to attend a once-a-month store meeting, typically held on a Saturday.

Responsibilities

• Provide a happy, educational, and fun experience for all store visitors
• Engage dog and cat owners in conversation, connect on a personal level, and help find solutions to fulfill their animals’ needs
• Contribute to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
• Perform transactions at the point of sale accurately and efficiently, including opening and closing registers
• Make decisions based on good judgment and Mud Bay’s Mission and Values
• Enjoy learning and continuously expand knowledge about dogs, cats, and small animals
• Contribute to a team that celebrates differences and works together in a fun environment
• Maintain cleanliness, organization, and attractiveness of the store’s sales and support areas
• Maintain inventory, including receiving, rotating, restocking, and facing
• Help the team learn and grow by providing feedback and open communication
• Perform keyholder responsibilities, such as opening and closing the store and registers
• Be comfortable with retail scheduling, including a variety of shifts
• Be able to work in multiple locations in addition to the home store, preferably three

Requirements

• Must be 18 years or older
• Ability to lift up to 45 pounds
• High school diploma, GED, or equivalent
• Competent with basic math; comfortable using computers, calculators, and 10-keys
• Passion to continuously learn about dogs, cats, and small animals
• Instinctively gracious: genuinely enjoys making others feel welcome
• Highly accountable: follows through on commitments
• Has integrity: says and does what she or he believes to be right
• Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
• A self-starter, but happy to take direction and learn from others
• A team player: contributes to the happiness and effectiveness of colleagues
• Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers, and Mud Bay
• Interested in building a career with Mud Bay

Benefits

• Employee Assistance Plan (EAP)
• 401(k)
• Employee Stock Ownership Plan (ESOP)
• Employee discount
• Access to earned wages (UKG Wallet)
• Paid Time Off (70 hours of PTO accrual based on 2,080 hours worked)
• Vetster Telehealth for Pets