Store Shift Supervisor

About the Role

The Shift Supervisor acts as Manager on Duty (MOD) in most cases, performing all necessary functions for successful store operation. This role takes direction from the Store Manager and makes key decisions on store resources. The Shift Supervisor is responsible for driving engagement by communicating with customers and providing feedback and service results to associates, while resolving customer issues promptly and effectively.

Responsibilities

• Executes merchandising plans and maintains in-stock conditions throughout the stores
• Oversees work assignments to utilize talents and abilities while maximizing profits most effectively
• Ensures compliance with all labor laws, including lunch breaks and minor scheduling restrictions
• Oversees established departmental procedures for receiving, producing, and replenishing merchandise including inspecting product when delivered, pricing accuracy, freshness and quality, and product rotation
• Enforces keeping of necessary logs according to company policy
• Ensures associates work and operate equipment safely, complying with OSHA requirements
• Ensures compliance with price accuracy as well as weights and measures laws
• Performs daily store walks of the entire store and exterior property to identify successes and opportunities, provide direction and feedback, and be visible and accessible to associates and customers
• Supports and executes all company programs to achieve desired business results
• Ensures that company policies are communicated to, understood, and followed by associates

Supervisory Responsibilities

The Shift Supervisor has direct supervisory responsibilities over multiple aspects of the store and is responsible for ensuring all associates work safely, efficiently, and productively.

Qualifications

• High school diploma or general education degree (GED) is required
• An associate degree or two years' experience preferred