Store Shift Supervisor
Responsibilities
Assist a neighbor in choosing the perfect toy for a lab who loves to fetch.
Stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom.
Show a fourth grader how to test the water in his fish tank.
Afford leadership coverage and cover management functions up to four times a week when team leaders are offsite.
Partner with store team leaders to learn and reinforce the PSP standards and daily management routines.
Provide leadership coverage and cover management functions up to four times a week when team leaders are offsite.
Adhere to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
Learn and perform back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations.
Involvement in store recruiting, onboarding and team member development.
Communicate opportunities to improve community engagement or store performance to the team leaders.
Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.
Will need to perform nail trims on our furry friends.
Qualifications
A high school diploma or GED.
2+ years of retail experience.
Proficiency in Microsoft Office.
Strong sales and customer service skills are a must.
Ability to operate all equipment, including a forklift, to run the store is important, as well as the ability to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older.
Why Us
Employee Discounts
Flexible Schedules
Pay Increases & Pet Care Training Programs
Promotion From Within
Culture
Medical, Dental & Vision Plans (Full-Time)
Health Savings & Flexible Spending Accounts
Paid Time Off (Full-Time)
About Company
Pet Supplies Plus is focused on making it easier to get better products for your pet. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services.
Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet.
Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size.
EEO Statement
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.