Store Sales Representative
Hillman is an industry leader in builder solutions, committed to building stronger partnerships with the customers we serve. We engineer and deliver 114,000 products to the nation's top home improvement retailers, equipping pros and project tacklers nationwide. Every person across every function is empowered to influence the company—bringing forth new ideas and finding better ways to do old things.
About the role
Provides merchandising services and on-site customer support at customer locations to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations. The territory consists of multiple stores, covering from Allentown, to Trenton, to Toms River.
Responsibilities
- Travels to and among customer store locations as required according to service schedule and as necessary to resolve issues.
- Maintains customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, placing customer orders, down-stocking product, removing defective product, placing POP material, and repairing displays and equipment.
- Performs physical work necessary to tear down and/or assemble store displays, including racks and other prescribed display items according to the plan-o-grams. May provide direction and supervision to temporary or support personnel assigned to assist with the reset.
- Completes customer service sheets and surveys as directed, including taking photos of displays.
- Follows company policies and procedures to accomplish the following:
- Maintain and timely submit required records and receipts.
- Follow prescribed time reporting procedures and submits time worked accurately and promptly.
Requirements
- High school diploma or equivalent; college courses preferred.
- Two years field service or merchandising experience preferred, ideally in a large-scale retail environment.
- Able to read and execute store plan-o-grams efficiently and use Word, Excel, and Windows.
- Able to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory.
- Maintains valid driver’s license and a driver record acceptable under Hillman’s Vehicle Policy.
- Able to lift and carry up to 50 pounds occasionally.
Skills
- Intermediate knowledge of Word, Excel, and Windows.
- Strong organizational, planning, and problem-solving skills.
- Strong interpersonal and communication skills—able to establish and maintain effective working relationships with customers and deal tactfully with the public.
Pay
This is an hourly position with pay based on experience, typically from $18-20 an hour. Car allowance and a corporate gas card for business miles will be provided.
Schedule
The number of hours per week is around 40 with a flexible schedule. Travel is required daily, with potential driving of up to 200 miles daily.
Benefits
- Car Allowance
- Cell Phone Allowance
- $500 Referral Bonuses
- Independent and flexible schedule
- Competitive Wages
- Comprehensive Health, Dental, and Vision coverage
- Paid Time Off
- Paid Company Holidays
- Retirement Savings Plan
- Employee Stock Purchase Plans
- Dayforce Wallet (Get paid weekly or daily for hours worked)
- Tuition reimbursement available
- Employee Assistance & Team Member Discounts
Work Environment and Physical Demands
- Sales/Service Environment varies due to location/store set-up. May be exposed to cramped quarters, dust, fumes, or odors.
- Hand/eye coordination required. Functional vision and hearing required.
- Physical Demands: Packaging - Key Light-Medium, lifting up to 50 lbs.