Store Sales Manager

The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supports the omni-channel experience.

Responsibilities

• Conduct one-on-one meetings to gain a deep understanding of your team's motivations and personal/professional aspirations.
• Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
• Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
• Ensure company policies, including appearance and functionality standards, and state regulations are followed.
• Work with leadership to make staffing level changes.
• Provide technical and product knowledge information to associates and customers, serving as a subject matter expert.
• Analyze company provided reporting and identify skill gaps to address through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Partner with marketing to plan, implement, and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Manage stock inventory levels for assigned store.
• Review merchandise flow for assigned store, ensuring accurate stock.
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Execute company initiatives and any other activities requested by the supervisor.
• Conduct store level inventory process and research any discrepancies.
• Partner with leadership and corporate partners as needed.
• Lift, push or pull 50+ pounds.

Qualifications

The ideal candidate will have a strong background in retail management, excellent interpersonal and communication skills, and the ability to lead and motivate a team. Previous experience in the mattress industry is preferred but not required.

Skills

Strong organizational and problem-solving skills, ability to manage multiple tasks simultaneously, and a passion for customer service are essential. Proficiency in Microsoft Office and familiarity with retail operations software is beneficial.

Benefits

Benefits included: Excellent career growth opportunities through on-the-job training and development programs, 401(k) with employer matching, mental health and life resources, medical, dental, prescription, and vision plans, employee discounts on Mattress Firm sleep products and accessories, competitive pay range of $90,000 to $110,000 per year, and more.

Pay & Schedule

Competitive pay range of $90,000 to $110,000 per year, depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Pay amount does not guarantee employment for any particular time.