Store Sales Manager

The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supports the omni-channel experience.

About the role

• Ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members.
• Develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success.
• Conducts one-on-one meetings to gain a deep understanding of team's motivations and personal/professional aspirations.
• Develops a comprehensive team "bio book" that evolves to incorporate new insights and knowledge as it is gained.
• Conducts 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Manages workforce management activities such as store staffing schedules, reconciling punches, and ensuring compliance with company policies and state regulations.
• Communicates effectively and represents the Company brand in all internal and external interactions.
• Follows Company procedures for product transfers to ensure proper documentation of inventory.
• Plans strategically, analyzes company provided reporting to determine appropriate staffing levels for store locations, and makes staffing level changes with leadership.
• Provides technical and product knowledge information to associates and customers, serves as a subject matter expert, and identifies skill gaps to address through coaching.
• Analyzes company provided reporting and identifies areas for improvement in business operations and acumen, achieving or exceeding individual store financial targets through effective execution and customer service.
• Ensures store execution of product merchandising, marketing, and POP standards, plans, implements, and monitors assigned store's social media strategy to positively impact brand awareness and increase sales.
• Maintains awareness of competition, advertisements, and services offered, developing strategies to counter and conducts store-level inventory processes.
• Executes company initiatives and any other activities requested by the supervisor, lifts, pushes or pulls up to 50+ pounds, and adheres to all sales processing policies to ensure proper customer invoicing.

Responsibilities

• Ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members.
• Develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success.
• Conducts one-on-one meetings to gain a deep understanding of team's motivations and personal/professional aspirations.
• Develops a comprehensive team "bio book" that evolves to incorporate new insights and knowledge as it is gained.
• Conducts 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Manages workforce management activities such as store staffing schedules, reconciling punches, and ensuring compliance with company policies and state regulations.
• Communicates effectively and represents the Company brand in all internal and external interactions.
• Follows Company procedures for product transfers to ensure proper documentation of inventory.
• Plans strategically, analyzes company provided reporting to determine appropriate staffing levels for store locations, and makes staffing level changes with leadership.
• Provides technical and product knowledge information to associates and customers, serves as a subject matter expert, and identifies skill gaps to address through coaching.
• Analyzes company provided reporting and identifies areas for improvement in business operations and acumen, achieving or exceeding individual store financial targets through effective execution and customer service.
• Ensures store execution of product merchandising, marketing, and POP standards, plans, implements, and monitors assigned store's social media strategy to positively impact brand awareness and increase sales.
• Maintains awareness of competition, advertisements, and services offered, developing strategies to counter and conducts store-level inventory processes.
• Executes company initiatives and any other activities requested by the supervisor, lifts, pushes or pulls up to 50+ pounds, and adheres to all sales processing policies to ensure proper customer invoicing.

Qualifications

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Competitive pay range of $63,000 to $78,000 per year.
• Additional bonus opportunities may be available and awarded at the discretion of the Company.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Competitive pay range of $63,000 to $78,000 per year.
• Additional bonus opportunities may be available and awarded at the discretion of the Company.

Pay

• Competitive pay range of $63,000 to $78,000 per year.

Schedule

• Base pay or uncapped commission.