Store Manager

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to fostering a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruitment, training, and development.

Responsibilities

• Ensure that your store achieves company objectives and Key Performance Indicators (KPIs).
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, develop, and train top talent who are sales, customer, and fashion-focused.
• Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty.
• Implement merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Maintain an effective and open line of communication with District Manager and HQ partners.

Requirements

• At least 1 - 2 years of specialty/apparel retail management experience with proven ability to lead teams to success.
• A High School diploma, GED, or equivalent experience. A college degree is a plus.
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience.
• Retail and fashion are always evolving, so flexibility and adaptability to any situation, environment, challenges, job duties, and work schedules are essential to your success.
• Fashion-savvy and stay updated on current trends.

Physical Requirements

• Able to stand and walk around during scheduled shifts.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get

• A competitive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty.
• Additional perks such as monthly bonus potential, associate discount 50%, tuition reimbursement, and childcare discount program.