Store Sales Manager
Job Details
The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supports the omni-channel experience.
Responsibilities
- Leads selling programs and driving related KPI results in multiple store units
- Supports the omni-channel experience
- Lets teams know the customer is at the center and creates a compelling and engaging environment for MFRM team members
- Develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success
- Conducts one-on-one meetings to gain a deep understanding of team's motivations and personal/professional aspirations
- Develops a comprehensive team "bio book" that evolves to incorporate new insights and knowledge as it is gained
- Conducts 30-60-90-day check-ins with new team members to discuss progress and opportunities
- Conducts workforce management activities (store staffing schedule, reconciling punches, etc.)
- Ensures company policies, including appearance and functionality standards, and state regulations are followed
- Communicates and represents the Company brand in all internal and external interactions
- Follows Company procedures for product transfers to ensure proper documentation of inventory
- Plans strategically, analyzes company provided reporting to determine appropriate staffing levels for store location, and makes staffing level changes
- Provides technical and product knowledge information to associates and customers, serves as subject matter expert, and analyzes company provided reporting to identify skill gaps to address through coaching
- Achieves or exceeds individual store financial targets through effective execution and customer service at the store level
- Ensures store execution of product merchandising, marketing and POP standards
- Partners with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
- Manages stock inventory levels for assigned store
- Reviews merchandise flow for assigned store, ensuring accurate stock
- Follows all Company procedures on cash handling including acceptance of payment and deposit processes
- Adheres to all sales processing policies to ensure the proper creation and execution of customer invoicing
- Executes company initiatives and any other activities requested by the supervisor
- Conducts store level inventory process and research any discrepancies
- Partners with leadership and corporate partners as needed
- Lifts, pushes or pulls 50+ pounds
Qualifications
Ability to plan strategically, analyze company provided reporting to determine appropriate staffing levels for store location, and make staffing level changes. Must have excellent communication and professional representation of Company brand in all internal and external interactions. Must follow Company procedures for product transfers to ensure proper documentation of inventory. Must manage stock inventory levels for assigned store, review merchandise flow for assigned store, ensure accurate stock, and follow all Company procedures on cash handling including acceptance of payment and deposit processes. Must adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing. Must execute company initiatives and any other activities requested by the supervisor. Must conduct store level inventory process and research any discrepancies. Must partner with leadership and corporate partners as needed. Must lift, push or pull 50+ pounds.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Employee discounts on Mattress Firm sleep products and accessories
- Competitive pay range of $81,000 to $99,000 per year
Pay
Competitive pay range of $81,000 to $99,000 per year
Schedule
Not specified