Store Sales Manager

Key Responsibilities

• Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
• Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
• Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and “win-back” strategies to boost clinic performance.
• Uphold Brand Standards: Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
• Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
• Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
• Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
• Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
• Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

What We're Looking For

• Education: High School Diploma required; Bachelor’s Degree preferred.
• Experience: 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
• Skills: Proficient in Google Suite, CRM systems, and data analysis to drive decision-making. Leadership: A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams. Professionalism: A proactive, detail-oriented individual with a strong commitment to LaserAway’s values and operational excellence.

Why You'll Love It Here

• Ownership Opportunities: Take ownership of your clinic’s performance and success with autonomy to make an impact.
• Professional Growth: Benefit from leadership coaching, ongoing development, and a clear path for career advancement.
• Collaborative Culture: Join a supportive, innovative team that values teamwork and excellence.
• Competitive Rewards: Enjoy a competitive salary, performance incentives, and comprehensive benefits.
• Exclusive Perks: Receive free and discounted aesthetic treatments to look and feel your best!

Benefits Summary

• Medical, Dental, Vision, Disability and Life Insurance.
• A 401(k) plan with a company match.
• Additional ancillary benefits.
• Paid Time Off (PTO) in compliance with state and federal requirements.
• Incentive compensation, including potential bonuses and commissions, depending on role and performance.

Disclaimer

This job description is not exhaustive and may be updated at any time. LaserAway is an Equal Opportunity Employer and will provide reasonable accommodations for employees with disabilities to perform essential functions, barring undue hardship.