Store Protection Specialist

General Purpose

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers.

Essential Functions

• Maintain a safe and secure environment
• Provide visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues
• Remove clutter and ensure safe, clear egress to emergency exits
• Develop great teams/partnerships
• Represent and support the Company brand at all times
• Mitigate theft/fraud
• Minimize operational shortage

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns, Prioritizes
• Buys Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability, Execution

Qualifications and Special Skills Required

• High School education or equivalent required, AA degree preferred
• One year retail supervisor experience or similar training preferred
• One year loss prevention/security training preferred
• Active Security Guard License preferred
• Ability to work effectively in a fast-paced environment
• Strong communication skills
• Demonstrated ability to build and maintain relationships with the Store team
• Excellent Customer service skills
• Proven ability to effectively resolve conflict

Physical Requirements/ADA

• Consistent timeliness and regular attendance
• Ability to spend up to 100% of working time standing, walking, and moving around the Store
• Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling)
• Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need)

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.