Store Professional (Part Time)
NAPA Auto Parts · Claymont, DE · 2 days ago
On-sitePart-time
Responsibilities
- Provide accurate automotive parts solutions to retail and wholesale customers
- Deliver a consistently positive and engaging customer experience
- Utilize product knowledge to assist customers and support team members
- Operate systems including POS, inventory/catalog tools, and communication devices
- Maintain high energy and customer focus in a fast-paced retail environment
- Support store operations including transactions, inquiries, and general workflow
- Build relationships with customers to drive loyalty and repeat business
- Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations
- Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment
- Aid in inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records
- Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency
- Support continuous improvement initiatives related to store processes and operational standards
Qualifications
- High School Diploma or GED
- Valid Driver’s License
- Strong communication (verbal and written) and interpersonal skills
- Customer-focused mindset with strong listening and problem-solving abilities
- Willingness to learn automotive parts and technology systems
- Preferred experience in automotive, retail, or parts environment
- Hands-on experience with vehicle repair or maintenance
- Knowledge of inventory or cataloging systems
- Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments
- ASE Certification (not required)
- Leadership: Demonstrates personal accountability and ownership of customer outcomes, leads by example in delivering exceptional customer service, supports team members by sharing knowledge and assisting with problem-solving, contributes to a positive, collaborative, and high-performance team environment, shows initiative in learning and career development