Store Operations Manager #142 - Knoxville, TN

Responsibilities

• Play a hands‑on role in delivering a strong store experience while building leadership capability and operational excellence.
• Support daily execution across departments, ensuring sales, service, and safety standards are consistently met.
• Through active engagement on the sales floor, learn to translate strategy into action.
• Partner with store leaders to plan priorities, coach team members, and respond quickly to business needs.
• Learn key processes such as inventory flow, labor planning, and merchandising execution, strengthening ability to influence results.
• Role designed to prepare for broader leadership responsibility through exposure and development.
• Work alongside experienced Store Directors, Assistant Managers, and Team Leads who provide guidance, feedback, and coaching.
• Align on priorities, problem‑solve operational challenges, and model the behaviors expected of strong store leaders.

Requirements

• Minimum of 3 years of relevant leadership or management experience required.

Qualifications

• Bachelor’s degree in a related field preferred.
• Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
• Strong leadership and coaching skills with the ability to develop people.
• Solid business acumen with the ability to interpret operational and financial data.
• Effective verbal and written communication skills.
• Experience with inventory systems, order processing, payroll systems, and Microsoft Office.
• Sound judgment and decision‑making skills in a fast‑paced environment.
• Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
• Comfortably manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval.
• A team‑first attitude; while your core duties are your priority, you're happy to step in wherever you're needed.

Skills

• Leadership
• Retail Operations
• Customer Service
• Workforce Management
• Driving Results

Schedule

• Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
• Full‑time position averaging 45‑50 hours per week during peak times.