Store Operations Associate
CubeSmart · Wilton, CT · 2 wk ago
On-siteBusiness Development$19.28–$21.08/hrFull-time
Responsibilities
- Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
- Interact face to face with customers, providing excellent service, and building rapport.
- Meet monthly sales goals and metrics.
- Walk the property to perform daily operational tasks including lock checks and showing units to customers.
- Renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
- Maintain facilities by performing physical tasks such as cleaning units and store grounds, opening and closing storage doors (up to 50 lbs.), mopping, sweeping, changing light bulbs, cleaning out storage units, and ensuring compliance with company guidelines.
- Ensure the cleanliness and safety of the storage facility, including maintaining neat landscaping and parking areas, clean restrooms, and tidy storage doors and office space.
Qualifications
- A positive and outgoing personality with a passion for helping people.
- Experience in delivering high quality customer service to a diverse customer market.
- A self-driven mindset with strong operational focus.
- Basic computer skills including MS office products.
- The ability to work Saturdays.
- Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
- Frequent physical demands such as standing, sitting, kneeling, crouching, crawling, bending, climbing, and balancing on a ladder.
- Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.
Benefits
- Competitive pay from day one with a starting hourly rate of $19.28 - $21.08 depending on experience plus bonus opportunities.
- Time off that grows with you, including paid time off throughout the year with more rewards the longer you stay.
- Shape your financial future with a generous 401(k) match.
- Benefits that support your life, including affordable medical plans and an annual employer contribution to your Health Savings Account up to $1,200 for a family.