STORE OFFICE/ADMIN SUPPORT

Qualifications

• Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit
• Treat customers/employees in a fair and ethical manner, promote an inclusive work environment, be a responsible member of the community, provide the right products at the right time with fair and accurate pricing
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and resolving problems/concerns
• Set up cash drawers for front end personnel
• Reconcile individual cash drawers and safe
• Ensure all record keeping and documentation is compliant with company and federal standards: Anti-Money Laundering
• Transfer cash drawers from safe to front end
• Perform booth accounting procedures needed for balancing the store
• Receive, count, and verify cash boxes of coin and media from bank
• Count and prepare cash and media deposits for the bank
• Operate various machines, computers, and terminals at Service Desk
• Key in information and run various reports on terminals
• Properly complete various accounting reports and forms
• Remove and replace monies, cash drawers, and various media and programs from safe and file drawers
• Handle Western Union transactions
• Communicate on the telephone and public address system
• Utilize payroll system and encode and bundle checks for processing
• Order supplies using appropriate systems: Ricoh and E-Pro
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Notify management of customer or employee accidents
• Report all safety risks, issues, illegal activity, including: robbery, theft or fraud
• Work cooperatively in high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• High School Diploma or equivalent
• Proficient with and ability to learn new computer skills
• Understand basic math functions: addition, subtraction, multiplication and division
• Ability to read and comprehend technical instruction

Desired Previous Job Experience

• Previous comparable experience in bookkeeping processes

This response is AI-generated, for reference only.