STORE/NIGHT LEAD CLERK

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Create and execute sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• PRACTICE PREVENTIVE MAINTENANCE BY PROPERLY INSPECTING EQUIPMENT AND NOTIFY APPROPRIATE DEPARTMENT OR STORE MANAGER OF ANY ITEMS IN NEED OF REPAIR.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

Qualifications

• Minimum Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• High school education or equivalent preferred
• Management experience preferred
• Grocery experience
• Retail experience