STORE/NIGHT ASST DEPT LEADER
Kroger · Commerce City, CO · 2 mo ago
On-siteBusiness DevelopmentFull-time
About the Role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages customers to return. Help achieve sales and profit goals established for the department, monitor and control all established quality assurance standards, and direct and supervise all functions, duties, and activities for the department in the absence of the night department leader. Support the day-to-day functions of Grocery Operations while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Adhere to all local, state, federal laws, safety and food safety regulations, and company guidelines.
- Promote trust and respect among associates.
- Communicate company, department, and job-specific information to associates.
- Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
- Train and develop associates on performance of their job.
- Create an environment that enables customers to feel welcome, important, and appreciated by informing them of specials, answering questions about products, and making suggestions.
- Develop and implement a department business plan to achieve desired results.
- Create and execute sales promotions and ensure merchandising standards are met throughout all areas of responsibility.
- Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting the Grocery department.
- Operate register, handle money, process coupons, and tender payment.
- Help control expenses for the department.
- Perform physical tasks such as bending, squatting, kneeling, and lifting/carrying objects up to 50 pounds throughout the shift.
- Maintain awareness of inventory/stocking conditions and note any discrepancies.
- Schedule and manage all price change activities.
- Perform price changes and ensure overall price integrity.
- Assist the night department leader with the inventory process.
- Train department associates on achieving and maintaining inventory/stocking, CAO, and Key Retailing standards.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Operate equipment safely and efficiently.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to notify store management.
- Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items needing repair.
- Report all safety risks, customer or employee accidents, and illegal activity, including robbery, theft, or fraud.
- Perform the essential functions of this position with or without reasonable accommodation.
Qualifications
- Minimum 18 years of age.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to handle stressful situations.
Desired Experience
- Management experience.
- Grocery experience.