Store Manager - White House Black Market

About the role

This position leads an inclusive culture that cultivates equitable opportunities and drives engagement for both associates and customers. The role oversees various aspects including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation.

Responsibilities

• Understands and models Brand culture, policies, and procedures, and holds associates accountable for their actions.
• Recruits, attracts, selects, hires, retains, and develops talent.
• Partners with Design and Merchandising leaders throughout the Product Life Cycle (PLC) process and development of the season.
• Leads merchandising activities to ensure healthy product turnover and gross margin.
• Ensures compliance with company policies and procedures and applicable laws.
• Supports in-store company-sponsored events, philanthropy, or other initiatives.
• Analyzes reporting, identifies opportunities, and creates strategies to meet business needs and elevate the customer experience.
• Manages controllable expenses through effective scheduling and financial discipline.
• Represents Brand by adhering to dress code guidelines.
• Leads, directs, and drives execution of tasks with a high level of productivity.
• Confirms schedules are written to support business peaks, associate availability, and operational tasks.
• Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws.

Requirements

• High School Required; Some college or bachelor’s degree preferred
• 18 years old or older
• 5+ years of Supervisory/Management experience in the retail industry, with 2 of those years in a Store Manager position
• Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance
• Proven ability to foster team commitment and create a positive, inclusive working environment
• Demonstrated ability to function as a role model, ensuring that the customer remains the top priority
• Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
• Knowledge of visual standards and techniques, and ability to implement
• Strong verbal and written communication skills
• Ability to forecast and analyze business trends, act on findings, and manage payroll expense to maximize store performance; proven ability to deliver sales results
• Ability to take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes
• Requires physical activity which may require lifting up to 50 pounds

Qualifications

• High School Required; Some college or bachelor’s degree preferred
• 18 years old or older
• 5+ years of Supervisory/Management experience in the retail industry, with 2 of those years in a Store Manager position
• Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance
• Proven ability to foster team commitment and create a positive, inclusive working environment
• Demonstrated ability to function as a role model, ensuring that the customer remains the top priority
• Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
• Knowledge of visual standards and techniques, and ability to implement
• Strong verbal and written communication skills
• Ability to forecast and analyze business trends, act on findings, and manage payroll expense to maximize store performance; proven ability to deliver sales results
• Ability to take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes
• Requires physical activity which may require lifting up to 50 pounds

Skills

• Customer Focus
• Instilling Trust
• Driving Engagement
• Delivering Results with High Performance
• Decision Quality
• Action Oriented
• Interpersonal Savvy
• Situational Adaptability

Benefits

Chico’s FAS, Inc. offers a competitive compensation package, including a wage range of $27.70 to $34.65 per hour, with individual wage rates determined based on qualifications. The company is committed to fostering an inclusive workplace and is an equal opportunity employer.

Pay

The wage range for this position is $27.70 to $34.65.

Schedule

Successful candidates will work a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays.