Store Manager - The Westchester

Join the team at Claire’s, where self-expression, creativity, and the latest trends come to life. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this opportunity is for you.

Responsibilities

• Drive sales and profit by achieving retail store targets, implementing strategies, and executing promotions to increase traffic and revenue.
• Create memorable shopping experiences by infusing positivity and inclusivity into every customer interaction, helping them find pieces that reflect their unique personality.
• Become a trained piercing specialist: conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and promotional activities to ensure a fun and efficient store environment.
• Lead and develop your team by recruiting, training, managing, and motivating staff to foster collaboration, accountability, and results.
• Represent the Claire’s brand with enthusiasm, offering fashion tips and advice while ensuring the store is well-merchandised to reflect the latest trends.

Requirements

• Ability to conduct piercings with patience and empathy, particularly for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• High school diploma or equivalent, with 1-2 years of retail management experience.
• Physical ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Capability to bend, stoop, reach, and climb ladders or step stools while assisting customers and merchandising the store.
• Passion for helping customers express themselves freely and providing excellent service.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Proficiency in mathematics for tasks such as inventory management, sales analysis, and cash handling.
• Proven leadership skills with a positive attitude, self-motivation, and organizational abilities.
• Passion for fashion and staying up-to-date with the latest trends to enhance the customer experience.
• Ability to create curated fashion looks with products during your shift.

Benefits

• Full-time employees are eligible for medical, dental, vision, employee assistance program, and life insurance benefits.
• Generous employee discount on Claire’s products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.
• Bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave for full-time employees.
• Part-time employees receive voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states.

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws. Compensation will be at or above the legally mandated minimum wage, with final pay determined by relevant work experience, education, certifications, skills, and geographic location.