Store Manager - The Mall at Chestnut Hill, Chestnut Hill, MA

About the role

As the Store Manager, you will lead a dynamic team to drive profitable sales and overall team performance. Your responsibilities include creating business plans to exceed top and bottom-line goals, delivering an energetic sales floor experience, and recruiting and developing a high-performing team.

Responsibilities

• Motivates and inspires teams to find new and innovative ways to drive profitable sales and overall team performance
• Creates business plans to exceed drive top and bottom-line goals through regular team engagement and accountability
• Delivers an energetic and omni-channel sales floor experience that builds brand connection, customer engagement, and sales
• Focuses on building client relationships and community engagement in order to build repeat customers and gain new customer acquisition
• Takes ownership of your merchandising presentations to drive product sell-through
• Recruits and develops a high performing team that holds themselves accountable through motivating, transparent and candid communication
• Sets strategic succession plans to fill all open positions and to plan for future business needs
• Utilizes strategic forecasting and scheduling to drive sales and support store operations
• Creates an environment of inclusivity and fun to build team morale and retain our top talent
• Fosters a proactive open door policy to encourage Managers and Crew Leads to solicit feedback
• Regularly educates team on the Profit & Loss Statement to drive smart expense control, reduce shrink, and achieve operational compliance goals

Requirements

• 3+ Years Retail Supervisor experience in similar volume (or equivalent)
• Microsoft Office knowledge, Google Suite & Virtual Video Platforms
• Proven track record in HR Management
• Inventory management and merchandising abilities
• Analytical and problem solving skills
• Time management and prioritization skills
• Business acumen

Preferred Experience

• Experience in Social Media
• Ability to bend, reach, carry up to 30 pounds
• Holidays, nights and weekend availability to support the needs of the business

Leadership Competencies

• Drives results
• Customer impact
• Talent builder
• Accountability
• Vision and strategy
• Self-awareness
• Change agent
• Collaboration
• Balance

Benefits

• Competitive medical, vision, dental insurance
• Incremental paid time off based on tenure
• 401K
• Generous employee discount
• Bonus program
• Paid parental leave policy
• Tuition reimbursement