Store Manager - The Golf Mart

The Store Manager position at The Golf Mart offers the opportunity to run your own store and lead a team. Base pay is supplemented with quarterly bonuses. Benefits include paid vacation, 401(k) matching, and health benefits with company contributions to the HSA. The Golf Mart is part of Worldwide Golf, a 50-year-old retailer with over 95 stores across 25+ states.

Responsibilities

• Become a brand ambassador in the local community, building key relationships and partnerships.
• Control shrink and expenses, ensuring the sales floor is stocked and merchandise is displayed to brand standards.
• Implement and maintain visual merchandising programs and floor moves.
• Recruit and develop team members, improving engagement and retention.
• Coach employees to help them grow their careers and skills.
• Respond to negative customer experiences, de-escalate situations, and make things right.
• Use customer feedback to recognize and coach employees.
• Evaluate employee performance and identify areas for improvement.
• Maintain compliance with policies and procedures through regular store management, meetings, and audits.
• Partner with the Regional Manager and HR on “on-notice” situations.
• Create and operate employee schedules.
• Educate employees on company expectations and monitor adherence.
• Address violations to policy in a fair, timely, and consistent manner.
• Maintain strong knowledge of all golf products and ensure employees can educate customers effectively.
• Recognize and suggest ways to improve processes.

Requirements

• Effective management, leadership, and direction of store staff.
• Knowledge of processing information and merchandise via computer and POS register system.
• Working knowledge of word-processing, spreadsheet, inventory, Internet, and order processing systems.
• Excellent written and verbal communication skills, including the ability to read, write, analyze, and interpret business reports.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Frequent access to all areas of the store, including sales floor, stock area, and register area.
• Ability to operate and use all equipment necessary to run the store.
• Occasional travel for corporate or regional company meetings.
• Variety of work hours/days as dictated by business needs.

Qualifications

• Desired 5+ years of experience in retail management or the golf industry.
• General golf knowledge and background.
• High school diploma or GED.
• (College degree a plus, but not required).

This is a full-time position. For part-time positions or other job opportunities, visit our careers page: https://careers.worldwidegolfshops.com/

The pay range for this position is $65,000 - $75,000 per year, including quarterly bonuses based on store sales. Individual starting pay may vary based on location, experience, expertise, and education/training.