Store Manager (Store 5163)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and product knowledge.

Responsibilities

• Manage and lead a multiunit store operation
• Model best-in-class guest service
• Support the shopping environment and promote GameStop’s guest benefits
• Hire, train, and retain high-performing associates
• Schedule associates and ensure optimal guest service
• Supervise and delegate tasks to team members
• Count, balance, and reconcile daily business transactions
• Perform inventory counts and fulfill Omni-Channel orders
• Protect company assets through inventory control and loss prevention
• Lead the team in achieving sales, profit, and shrink goals

Qualifications

• Must provide proof of identity and eligibility to legally work in the US
• At least 18 years old
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• At least 1 year of retail management experience required; 3 years preferred
• Video game knowledge preferred

Key Job Skills and Abilities

• Genuine and individualized guest assistance
• Clear verbal and written communication skills
• Ability to work independently and as part of a team
• Leadership performance expectations
• Point-of-Sale (POS) computer system proficiency
• Basic mathematics and alphabetizing skills
• Completion of required paperwork
• Ability to work alone, stand, move, bend, stoop, crouch, stretch, reach, lift up to 30 lbs., and climb on ladders