Store Manager (Store 3007)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales. This role involves managing a team, promoting the GameStop brand, and ensuring a positive shopping experience.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and accurate guest service.
• Support the shopping environment, including visual merchandising and sales initiatives.
• Process guest purchases and returns efficiently using the POS system.
• Promote GameStop's guest benefits and recruit, train, and retain associates.
• Schedule and supervise staff, ensuring optimal guest service and meeting sales goals.
• Perform inventory counts, maintain store cleanliness, and fulfill orders.
• Ensure safety and security protocols are followed, and report incidents promptly.
• Lead the store team to exceed sales and profit targets, and complete administrative duties.

Qualifications

• Must provide proof of identity and eligibility to legally work in the US.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 1 year of retail management experience required; 3 years preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Genuine and individualized guest service skills.
• Clear verbal and written communication skills, both in person and on the phone.
• Ability to work independently and lead a team.
• Basic math and alphabetizing skills.
• Ability to stand and move throughout the store for up to 12 hours per day.
• Physical ability to lift up to 30 lbs.
• Working understanding of military ranks and insignia (for positions on military bases).