Store Manager - REEDS Jewelers, Greenbrier Mall
About the role
Step into a leadership role with one of the most established names in fine jewelry. REEDS Jewelers is proud to celebrate 79 years of excellence in 2025 as a family-owned, values-driven brand known for our exceptional customer experience, premium merchandise, and deep-rooted integrity. We're looking for a dynamic, results-oriented Store Manager to lead a high-performing team and drive the continued success of one of our key locations.
Responsibilities
Own store performance, exceeding sales goals and KPIs
Leverage sales analytics to drive strategy and opportunity
Lead by example as a selling manager and brand ambassador
Oversee visual presentation, product mix, and promotional execution
Deliver a seamless, personalized luxury experience to every customer
Drive special events and creative engagement with clients
Actively seek and respond to client feedback
Lead from the floor during peak moments and events
Recruit, train, and retain top-tier talent
Coach with consistency and clarity to support team growth and development
Create a culture of accountability, performance, and celebration
Facilitate continuous learning and ensure completion of training programs
Ensure flawless execution of daily operations
Maintain back-of-house organization and optimize operational efficiency
Requirements
3+ years of leadership experience in luxury, specialty, or jewelry retail
Proven track record of meeting/exceeding sales goals
Strong leadership presence and talent development capabilities
Proficient in POS systems, Microsoft Office, and digital commerce tools
Availability to work a flexible schedule, including nights, weekends, and holidays
High School Diploma or Equivalent
Ability to stand for long periods of time and carry up to 30 lbs.
Qualifications
Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience
Skills
Leadership
Customer Service
Team Management
Financial Management
Sales
Benefits
Comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace
Equal Opportunity Employer