Store Manager - Print Shipping and Design

What You'll Do

• Lead, coach, and develop a high-performing team
• Deliver exceptional customer service and resolve customer concerns
• Drive center sales through consultative selling and relationship building
• Prepare customer quotes and oversee print projects from concept to completion
• Review and prepare customer artwork using Adobe Illustrator, Photoshop, InDesign, and Acrobat to ensure files meet commercial printing standards
• Manage shipping, mailbox, and business service operations
• Schedule employees and oversee daily workflow
• Maintain inventory, equipment, and operational standards
• Ensure projects are completed accurately, on time, and to customer expectations
• Build relationships with local businesses and community organizations
• Maintain a clean, organized, and professional retail environment

Required Qualifications

• Minimum 2 years of retail management or supervisory experience
• Proven leadership and team development skills
• Strong sales and customer service experience
• Excellent communication and organizational skills
• Professional experience using Adobe Creative Cloud, including: Adobe Illustrator, Photoshop, InDesign, Adobe Acrobat Pro
• Experience preparing print-ready files, including bleeds, crop marks, resolution, and CMYK color
• Proficiency with Microsoft Office
• Able to multitask in a fast-paced environment
• High school diploma or GED
• Valid driver's license
• Able to lift up to 50 pounds and stand for extended periods

Preferred Qualifications

• Associate's or Bachelor's degree in Graphic Design, Digital Media, Visual Communications, Marketing, Business, or a related field
• Commercial print production experience
• Experience operating digital production printers and finishing equipment
• Experience with UPS, FedEx, USPS, or DHL shipping services

Benefits

• $42,000–$48,000 annual salary, based on experience
• Monthly performance bonus of up to $1,250
• Paid vacation
• Paid holidays
• Ongoing training and professional development
• Career advancement opportunities within a growing multi-location organization