Jobs · Business Development · Massachusetts

Store Manager - New Store Opening

JOE & THE JUICE · Boston, MA · 3 wk ago
Business DevelopmentFull-time

About the role

As a Store Manager at JOE & THE JUICE, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Key responsibilities

  • Virtue-Based Leadership
  • Lead, inspire, and develop team members in alignment with company virtues and operational principles
  • Act as a role model of company values and foster a positive, high-performance culture
  • Ensure clear communication of expectations and accountability across the team
  • Recruitment & Talent Development
  • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members
  • Build and maintain a strong future talent pipeline
  • Employee Engagement & Development
  • Develop and motivate team members through structured development plans and continuous feedback
  • Facilitate in-store training sessions and regular team meetings
  • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores
  • Guest Experience Champion
  • Build strong relationships within the local community in alignment with brand behavior principles
  • Drive guest loyalty and satisfaction through consistent service excellence
  • Operational Excellence & Compliance
  • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
  • Ensure compliance with brand standards and local regulatory requirements
  • Uphold the highest operational ratings and performance standards
  • Shift Planning & Workforce Management
  • Develop optimal shift plans considering seasonality, local events, and store traffic patterns
  • Achieve efficient workflows aligned with company standards and budget
  • Achieve working hours compliance with contractual obligations, union agreements, and local labor laws
  • Stock & Inventory Management
  • Take full ownership of inventory management, including stock counting and ordering
  • Optimize inventory levels to minimize waste and meet defined monthly waste targets
  • Performance & Financial Management
  • Drive sales growth and overall store performance
  • Optimize store EBITDA and achieve defined KPI targets
  • Monitor financial performance and implement corrective actions where necessary

Qualifications

  • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results
  • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
  • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
  • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

THE JUICE – Overview of your benefits and perks

  • Access to exclusive discounts and special offers
  • Competitive medical, dental, and vision insurance plans
  • 401(k) program for investment in your future
  • Paid vacation, sick leave, and holidays
  • Structured leadership training, educational support, and development programs
  • Compensation - Starting at $80,000 plus bonus

Notice of Non-Discrimination Policy

JOE & THE JUICE is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

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