Store Manager - New Store Opening
JOE & THE JUICE · Boston, MA · 3 wk ago
Business DevelopmentFull-time
About the role
As a Store Manager at JOE & THE JUICE, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.
Key responsibilities
- Virtue-Based Leadership
- Lead, inspire, and develop team members in alignment with company virtues and operational principles
- Act as a role model of company values and foster a positive, high-performance culture
- Ensure clear communication of expectations and accountability across the team
- Recruitment & Talent Development
- Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members
- Build and maintain a strong future talent pipeline
- Employee Engagement & Development
- Develop and motivate team members through structured development plans and continuous feedback
- Facilitate in-store training sessions and regular team meetings
- Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores
- Guest Experience Champion
- Build strong relationships within the local community in alignment with brand behavior principles
- Drive guest loyalty and satisfaction through consistent service excellence
- Operational Excellence & Compliance
- Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
- Ensure compliance with brand standards and local regulatory requirements
- Uphold the highest operational ratings and performance standards
- Shift Planning & Workforce Management
- Develop optimal shift plans considering seasonality, local events, and store traffic patterns
- Achieve efficient workflows aligned with company standards and budget
- Achieve working hours compliance with contractual obligations, union agreements, and local labor laws
- Stock & Inventory Management
- Take full ownership of inventory management, including stock counting and ordering
- Optimize inventory levels to minimize waste and meet defined monthly waste targets
- Performance & Financial Management
- Drive sales growth and overall store performance
- Optimize store EBITDA and achieve defined KPI targets
- Monitor financial performance and implement corrective actions where necessary
Qualifications
- Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results
- Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
- Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
- Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential
THE JUICE – Overview of your benefits and perks
- Access to exclusive discounts and special offers
- Competitive medical, dental, and vision insurance plans
- 401(k) program for investment in your future
- Paid vacation, sick leave, and holidays
- Structured leadership training, educational support, and development programs
- Compensation - Starting at $80,000 plus bonus
Notice of Non-Discrimination Policy
JOE & THE JUICE is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.