Store Manager - Mesilla Valley Mall (Las Cruces, New Mexico)

Responsibilities

• Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions
• Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan
• Create and maintain a diverse, high-performing team through consistent selection, development, and motivation
• Effectively communicate goals and monitor the progress of team members against key business metrics
• Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals
• Absess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll
• Train associates and monitor compliance to all company standard operating procedures (SOPs)
• Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members
• Drive exceptional shopping experience to our customers and store sales results by influencing associates’ behaviors through the Leader on Duty (LOD) program
• Manage company standards of merchandise presentation, signage and display
• Protect company assets by ensuring adherence to all Loss Prevention procedures

  Requirements

  • High school diploma or equivalent; Bachelor’s degree preferred
  • 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity

  Skills and Behaviors

  • Excellent customer engagement, talent development, visual presentation, and operational skills
  • Must have a strategic mindset
  • Proven track record of selecting high-performing talent
  • Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts
  • Able to inspire and motivate store team
  • Must be able to understand and interpret moderately complex financial reports
  • Broad knowledge of retail landscape
  • Must be able to plan and execute strategies
  • Must be adaptable and flexible to changing priorities
  • Excellent time management, planning, and organization skills
  • Must be fiscally responsible
  • Proficient in Microsoft Office
  • Ability to adapt to and learn internal applications
  • Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs