Store Manager

As a Manager Trainee, you will learn the duties of the Store Manager position and develop the skills required to advance into a Store Manager role. Primary responsibilities include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, controlling expenses, and reducing shrink.

Responsibilities

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Creating and fostering a welcoming environment and sense of belonging in the store, ensuring diversity, equity, and inclusion are experienced daily.
• Scheduling, organizing, and planning daily activities for team members to ensure efficient store operations.
• Leading team members to ensure a Legendary shopping experience that differentiates from the competition.
• Communicating company processes, policies, and directives to team members and evaluating their effectiveness.
• Learning how to create a desirable work environment through promotions, recognition, and empowerment.
• Problem-solving and conflict resolution for both team members and customers.
• Learning sales and profit management—accountable for achieving top and bottom-line results.
• Promoting a safe and productive work environment.
• Managing daily merchandise flow to ensure adequate in-stock and inventory controls.
• Learning the process of organizing merchandise resets to company specifications.
• Implementing and sustaining merchandise presentation per company standards.
• Evaluating the competitive environment and collaborating with Operations and Merchandising teams.
• Training on daily, weekly, and monthly paperwork, including invoices, schedules, product orders, returns, and reports.
• Training on periodic sales forecasting, payroll analysis, and budget review.
• Training on documenting team member evaluations and corrective action.
• Training on managing periodic price changes and communicating inventory needs to buyers and distribution centers.
• Learning how to work with buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• Learning how to coordinate and conduct special sales events.
• Training to assist District Manager and other Store Managers in solving district issues and supporting operational needs.
• Engaging in community involvement initiatives.
• Setting the tone for and reinforcing the mission and values of Tractor Supply Company, developing the store as the “Employer of Choice.”
• Learning how to address team member issues and concerns, working with the HR team when necessary.
• Learning how to assess and develop team members for advancement within the organization.
• Training to be responsible for budgeting, sales forecasting, and auditing store processes.

Requirements

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver’s license.
• High school diploma; Bachelor’s degree in Agricultural-Science or Business-related field preferred. Any suitable combination of education and experience will be considered.
• Must be able to process information and merchandise through system and POS Register system.
• Must be able to read, write, and count to accurately complete all documentation.
• Must be able to freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Must be able to operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Must be able to move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Must be available to work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Must be able to work a minimum of 52 hours per week.
• Must be able to stand and walk for long periods of time, often up to four hours straight without a break.
• Must be able to travel to other store locations and to company functions.

Skills

• Valid driver’s license if driving for company business.

Benefits

At Tractor Supply and Petsense by Tractor Supply, we offer a comprehensive and accessible total rewards package, including:

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources, including adoption and surrogacy assistance.

Part-time new hires gain eligibility for benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, benefits eligibility begins the first day of the month following 4 months of continuous service.

Schedule

• Minimum of 52 hours per week.
• Varied shifts, including days, nights, and weekends as business dictates.
• Six days a week during peak seasons in the spring and fall.