Store Manager Lehigh

About the role

Join the team at Claire’s, where we celebrate self-expression, creativity, and the latest trends. This opportunity is ideal for someone who thrives in a fast-paced retail environment, enjoys engaging with customers, and is passionate about driving sales and fostering growth.

Responsibilities

• Sales and Profit: Achieve retail store targets by implementing strategies and promotions to drive traffic and increase sales.
• Memorable Shopping Experiences: Create positive and inclusive interactions, helping customers find pieces that reflect their unique personalities.
• Piercing Excellence: Complete comprehensive training to become a trusted piercing expert, conducting piercings, educating on aftercare, maintaining a sterile environment, and addressing customer questions and concerns.
• Store Operations: Oversee daily operations, including inventory management, cash transactions, visual merchandising, and promotional activities to ensure a fun and efficient store environment.
• Team Leadership: Recruit, train, manage, and develop your team, fostering a culture of collaboration, motivation, and accountability to drive results.
• Brand Representation: Showcase Claire’s products with enthusiasm, offer fashion-related tips, and ensure the store is well-merchandised to reflect the latest trends and maximize sales opportunities.

Requirements

• Ability to conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• High school diploma or equivalent, with 1-2 years of retail management experience.
• Physical ability to stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• Ability to bend, stoop, reach, and climb ladders or step stools while assisting customers and placing merchandise.
• Passion for providing customers with opportunities to express themselves freely every day.
• Strong verbal and written communication skills to interact effectively with customers, employees, and management.
• Strong grasp of mathematics for tasks such as inventory management, sales analysis, and cash handling.
• Proven ability to work independently, with self-motivation and organization.
• Passion for fashion and staying up-to-date with the latest trends to enhance the customer experience.
• Ability to create curated fashion looks with products during your shift.

Qualifications

• Sales-driven mindset with a focus on meeting and exceeding sales targets.
• Customer-centric approach, passionate about providing exceptional service and creating memorable shopping experiences.
• Confidence in piercing services and willingness to become a trained piercing specialist.
• Strong communication and selling skills to engage customers, build relationships, and close sales.
• Inspired by Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• Positive attitude, willingness to learn, and ability to lead a team effectively.

Benefits

• Full-time employees are eligible for benefits, including medical, dental, vision, employee assistance program, and life insurance.
• Generous employee discount on Claire’s products.
• Opportunities for advancement and career development.
• Fun and inclusive work environment with supportive teammates.
• Bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave for full-time employees.
• Voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave for part-time employees in required states.

Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.