store manager, Jersey Shore
Starbucks · Middletown, NJ · 3 wk ago
Customer ServiceFull-time
About the role
The role involves managing a team of baristas to ensure smooth operations and customer satisfaction.
Responsibilities
- Oversee daily operations including inventory management and staff scheduling.
- Train and mentor baristas to enhance service quality.
- Resolve customer complaints and improve overall customer experience.
- Ensure compliance with Starbucks standards and policies.
Requirements
- Bachelor's degree in Business Administration, Management, or related field.
- At least 3 years of experience in a supervisory role.
- Strong leadership and interpersonal skills.
- Experience with employee training and development.
Qualifications
- Proficiency in Microsoft Office Suite.
- Excellent communication and problem-solving abilities.
- Ability to work flexible hours including weekends and evenings.
Skills
- Customer service excellence.
- Team management and leadership.
- Inventory management.
- Problem-solving and decision-making.
Benefits
- Comprehensive health insurance coverage.
- Flexible work schedule.
- Professional development opportunities.
Pay
$20-$25 per hour based on experience.
Schedule
Variable schedule with potential for weekend and evening shifts.