Jobs · Customer Service · New Jersey

store manager, Jersey Shore

Starbucks · Middletown, NJ · 3 wk ago
Customer ServiceFull-time

About the role

The role involves managing a team of baristas to ensure smooth operations and customer satisfaction.

Responsibilities

  • Oversee daily operations including inventory management and staff scheduling.
  • Train and mentor baristas to enhance service quality.
  • Resolve customer complaints and improve overall customer experience.
  • Ensure compliance with Starbucks standards and policies.

Requirements

  • Bachelor's degree in Business Administration, Management, or related field.
  • At least 3 years of experience in a supervisory role.
  • Strong leadership and interpersonal skills.
  • Experience with employee training and development.

Qualifications

  • Proficiency in Microsoft Office Suite.
  • Excellent communication and problem-solving abilities.
  • Ability to work flexible hours including weekends and evenings.

Skills

  • Customer service excellence.
  • Team management and leadership.
  • Inventory management.
  • Problem-solving and decision-making.

Benefits

  • Comprehensive health insurance coverage.
  • Flexible work schedule.
  • Professional development opportunities.

Pay

$20-$25 per hour based on experience.

Schedule

Variable schedule with potential for weekend and evening shifts.

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