Jobs · Customer Service · North Carolina

Store Manager In Training

Rent-A-Center · Shelby, NC · 4 wk ago
Customer Service$19.13/hrFull-time

Minimum starting hourly rate of $19.13 per hour - $22.50 per hour.

About the role

Provide underserved customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives as a Store Manager in Training.

Responsibilities

  • Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approve rental agreements, monitor planned results for sales as measured by revenue and growth.
  • Account Management: Oversee direct coworkers' collection activities, follow-up on accounts that require manager interventions, approve customer commitments, and provide leadership and training to ensure compliance with established procedures and practices for collections.
  • Leadership: Monitor and achieve planned results for profits by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security, and resolve problems and complaints quickly.
  • Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers, reduce turnover, and manage direct coworkers to train for exceptional customer service.

Requirements

  • 3–5 years of retail/management experience.
  • Completion of RAC's Store Manager Development Program during training period.
  • Computer literacy/proficiency in store operation applications.
  • Valid state driver's license and good driving record (you will be driving company vehicles).

Qualifications

  • Seeking more than just a job, but a career.
  • A desire to improve our customer's lives.
  • A dynamic personality that will drive business.
  • Grit and determination.

Benefits

  • Paid Time Off and Sundays off (we are closed).
  • Full-time employment and a consistent schedule.
  • Weekly pay (companywide).
  • Award-winning culture with the opportunity to advance.
  • Health insurance.
  • 401(k) with company match.

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