Store Manager in Training

About the Role

GNC's Store Manager in Training (SMIT) position is a development-focused role crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive results, and develop and lead your team. This is a full-time hourly supervisory position designed as a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. At the end of 90 days, your performance will be assessed and evaluated to determine your eligibility for promotion to a Store Manager position. This assessment will include factors such as performance, availability of openings, and willingness to accept a promotion at any location in the designated market.

Responsibilities

• Learn and lead, coach, and support your team to provide exceptional service and guidance to customers.
• Oversee daily store operations, including business performance and product management, ensuring your team has the tools to succeed.
• Represent the GNC brand by offering expert product knowledge and promoting the "Live Well" message.
• Engage in training initiatives, projects, and goals to support your path to promotion.
• Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships (e.g., MYGNC Rewards).
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
• Build strong teams, demonstrate leadership, and provide ongoing feedback to store associates regarding work performance.
• Handle recruiting, hiring, and performance management.
• Perform opening, closing, and operating tasks for the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Requirements

• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching, bending, and twisting—below waist and above shoulders.
• Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
• Frequently lift up to 20 pounds; occasionally lift up to 40 pounds.
• Push/pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Work in temperatures ranging from 50–85 degrees, especially in stock room areas.
• Use of a computer up to 60% of the time throughout the day.

Schedule

SMITs are expected to work five (5) days / forty (40) hours a week with the following guidelines:

• Mall and strip center SMITs must work at least two nights during the week until closing, one weekend night, and one other night.
• Strip center SMITs must work a full shift on Saturdays.
• Mall SMITs must work peak business days, including weekends (Saturday & Sunday).
• All SMITs must work a minimum of one full Sunday per month.
• Downtown SMITs must work during the lunch hour (11am–2pm) Monday through Friday and one night per week until closing if the store is open in the evening. Downtown SMITs are not required to work Saturdays.
• SMITs are expected to work all major U.S. holidays that the store is open.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid life insurance, short-term and long-term disability.
• 401(k) with 4% employer match (match begins after 1 year of service).
• Paid time off: 11 vacation days (accrued annually), 5 sick days (40 hours per year), 8 holidays (6 floating holidays, 2 observed holidays).
• Paid parental leave: 8-week paid maternity leave / 2-week paid paternity leave.
• 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products.
• Monthly free product offers and access to the Employee Assistance Program.
• Opportunity to earn additional income through GNC's Individual Sales Incentive Plan.