Store Manager - Hillcrest Shopping Center, Crest Hill, IL

About the role

The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Analyzes and measures business trends to maximize revenues and control costs at or better than plan.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Responsible for the recruitment, selection and training and development of store personnel.
• Conducts annual performance evaluations for all store employees.
• Manages expenses and develops strategies that position stores to perform in accordance with the budget.
• Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Performs other duties as may be assigned.

Requirements

• Minimum of one (1) year in retail management.

Skills

• Solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Demonstrated poise, tact, and diplomacy.
• Ability to think strategically, plan and organize effectively.
• Ability to maintain an exemplary degree of professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with demonstrated critical and creative thinking skills.
• Project management, time management, analytical and superior organizational skills.
• Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
• Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products.
• Willing to work in multiple stores in the assigned district.

Physical Requirements

• Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
• The incumbent must be able to work in a fast-paced environment.
• Must have reliable transportation.
• Must be willing to travel via car, plane or train.

Pay

Store Manager pay range: $21.05-$25.55 with bonus opportunities in addition to base pay if store KPIs are met.

Benefits

• All roles are eligible for the company 401K plan.
• Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.

Schedule

A standard work week consists of a minimum of 46 hours. Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.