store manager- Haverford/ Ardmore

About the role

The role involves managing customer interactions through various channels including in-store, phone, and online platforms. This includes handling complaints, providing product recommendations, and ensuring customer satisfaction.

Responsibilities

• Manage customer interactions via multiple channels
• Handle customer complaints and inquiries efficiently
• Provide product recommendations to enhance customer experience
• Ensure high levels of customer satisfaction

Requirements

Experience in customer service is required. Proficiency in communication skills and problem-solving abilities are essential.

Qualifications

• Bachelor's degree in Business Administration or related field
• At least 2 years of relevant work experience
• Strong interpersonal and communication skills

Skills

• Excellent customer service skills
• Effective problem-solving abilities
• Proficient in using CRM systems

Benefits

This position offers competitive compensation, comprehensive health insurance, and opportunities for professional development.

Pay

$20-$25 per hour, depending on experience and qualifications.

Schedule

Full-time, Monday through Friday, with flexible hours within a standard workday.