Jobs · Customer Service · South Carolina

store manager, Greenville, SC

Starbucks · Greenville, SC · 1 wk ago
Customer ServiceFull-time

About the role

The role involves managing a team of baristas to ensure smooth operations and customer satisfaction.

Responsibilities

  • Oversee daily operations including inventory management and staff scheduling.
  • Train and mentor baristas to enhance service quality and efficiency.
  • Resolve customer complaints and handle difficult situations professionally.
  • Ensure compliance with health and safety regulations.

Requirements

  • Bachelor's degree in Business Administration, Hospitality Management, or related field.
  • At least 3 years of experience in a supervisory role within a similar industry.
  • Strong leadership and interpersonal skills.
  • Ability to work flexible hours including weekends and evenings.

Qualifications

  • Proficiency in Microsoft Office Suite.
  • Experience with point-of-sale systems.
  • Knowledge of local labor laws and regulations.

Skills

  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong organizational and time management skills.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$20-$25 per hour based on experience and qualifications.

Schedule

Flexible schedule with potential for evening and weekend shifts.

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