Store Manager - Full Time

Responsibilities

• Manage day-to-day operations of a self-storage facility
• Ensure the property is clean, safe, and well-maintained, including tasks such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds, and ensuring all aspects of the facility are in working order
• Organize and delegate tasks to team members
• Cookorate with vendors to complete repairs and improvements in a timely manner
• Build relationships within local apartment communities and businesses to support referral partnerships
• Tour storage spaces and assist customers throughout the rental process
• Maintain timely email and phone correspondence
• Manage daily deposits, cash counts, and petty cash
• Identify operational areas for improvement and propose effective solutions
• Collaborate positively with team members and leadership
• Deliver exceptional customer service during every customer interaction
• Manage assigned KPIs to meet budget, occupancy, and rental goals
• Conduct regular property walks and security checks throughout the facility

Qualifications & Skills

• Positive energy with a customer-focused attitude
• Strong attention to detail and problem-solving skills
• Excellent communication and teamwork abilities
• Ability to work weekends and occasional holidays as business needs require
• Proficiency with computers, mobile applications, and standard office software including Microsoft Office, Outlook, Gmail, Google Sheets, internet search engines, and mobile app platforms
• Strong data entry skills with the ability to accurately input, review, and manage customer account information
• Ability to regularly use desktop computers, laptops, tablets, phones, and other office technology equipment
• Possession of a valid driver’s license and reliable personal transportation
• Prior management or leadership experience preferred
• Strong listening skills and ability to follow direction
• Ability to complete assigned action items and achieve performance goals

Compensation & Benefits

• $19.75 - $21.00 per hour
• Eligible for monthly commission and bonus opportunities based on performance and company programs
• Industry-leading medical, dental, and vision insurance
• $1,000 employer-provided HRAPaid sick leave and vacation
• Independent work environment
• Mileage reimbursement
• Education and training programs
• Opportunities for growth and career development
• $25,000 employer-paid life insurance policy
• Employer-provided branded apparel
• Supportive work environment
• Employer-provided storage space