Jobs · Customer Service · North Dakota

store manager, Fargo/Moorhead

Starbucks · Fargo, ND · 1 wk ago
Customer ServiceFull-time

About the role

The role involves managing a team of baristas to ensure smooth operations and customer satisfaction.

Responsibilities

  • Oversee daily operations to meet service standards and quality expectations.
  • Train and mentor baristas in best practices and product knowledge.
  • Resolve customer issues and complaints promptly and professionally.
  • Ensure compliance with health and safety regulations.

Requirements

  • At least 2 years of experience in a management position within a similar industry.
  • Strong leadership skills and ability to motivate and develop a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite.

Qualifications

  • High school diploma or equivalent.
  • Valid driver’s license and reliable transportation.
  • Ability to work flexible hours including weekends and evenings.

Skills

  • Customer service orientation.
  • Time management and organizational skills.
  • Problem-solving abilities.

Benefits

  • Comprehensive health insurance coverage.
  • Flexible scheduling options.
  • Professional development opportunities.

Pay

$20-$25 per hour based on experience.

Schedule

Variable schedule with potential for overtime.

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