Store Manager - Cotton On Fashion Outlet Niagara Falls

About Us

Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We exist to make a positive difference in people’s lives through youthful fashion and lifestyle products across women's, mens, kids, body, accessories, and stationery. With 20,000 team members worldwide, we’re playfully rebellious, optimistic, and focused on delivering good while inspiring creativity and self-expression.

About the Role

As the Store Manager, you are responsible for leading all aspects of your store, including driving a positive, inclusive culture by managing and developing store team members to achieve sales and KPI targets. You will ensure long-term business growth in alignment with the company’s vision, core values, and established policies and procedures.

Responsibilities

• Lead, manage, and develop a diverse and high-performing store team.
• Drive sales and achieve KPI targets while maintaining long-term business growth.
• Interpret and analyze sales, stock, and service delivery data to inform decisions.
• Execute retail merchandising practices, including visual merchandising (VM) directives, to maintain world-class standards.
• Work a flexible schedule, including evenings, weekends, and holidays, to meet business needs.
• Foster outstanding communication, customer service, and problem-solving in a fast-paced environment.

Requirements

• A passion for product, brands, fashion, and trends.
• 3+ years of retail management experience, preferably in fast fashion.
• Proven track record of leading and inspiring high-performing teams.
• Knowledge of retail merchandising practices and visual merchandising standards.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Physical Requirements

• Ability to move around the store throughout the shift.
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes, merchandise packages, bins, clothing racks, stools/ladders).
• Ability to regularly squat or kneel (e.g., to access under-storage bins or during visual resets).
• Ability to safely use a ladder, step stool, or raised platform to complete tasks.

Benefits

• 50% team member discount on all brands/products.
• Competitive pay.
• Wellness support and 24/7 performance incentives.
• Comprehensive benefits for you and your family, including medical, dental, and vision.
• 401(k) matching program with financial literacy support.
• Development opportunities for career growth.
• Quarterly COG Awards and real-time recognition.

Pay

$24.00–$29.00 per hour (full-time hourly position).