Store Manager Blufox Mobile- Machesney Park

About the role

We are seeking a results-driven leader who is passionate about retail sales, customer service, team development, business operations, and performance management. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway.

Why Join Blufox Mobile?

• Investment in our people: Managers have the support, tools, and autonomy needed to build successful teams and grow their careers.
• Competitive benefits: Medical, Dental, and Vision Insurance, 401(k) Retirement Plan, Paid Training and Ongoing Leadership Development, Paid Vacation, Sick Time, and Personal Time Off, Career Advancement and Internal Promotion Opportunities, Modern, State-of-the-Art Retail Environment, Employee Stock Ownership Program (ESOP) available at select locations, Annual Blufox Winners Circle Trip to Mexico for top performers.

Key Responsibilities

• Retail Leadership & Team Management: Lead, coach, and develop a high-performing retail sales team; recruit, interview, onboard, and train new employees; foster a positive, customer-focused, and sales-driven culture; conduct performance reviews, coaching sessions, and development planning.
• Sales & Business Growth: Drive store revenue and exceed sales goals; monitor KPIs including sales performance, customer satisfaction, and productivity; identify opportunities to increase customer acquisition and retention; implement sales strategies that support company growth objectives.
• Customer Experience: Deliver exceptional customer service and create a best-in-class customer experience; resolve customer concerns quickly and professionally; build strong relationships with customers and the local community; ensure team members maintain expert knowledge of Comcast Xfinity products and services.
• Operations & Store Performance: Manage daily store operations, scheduling, and staffing; maintain inventory accuracy and merchandising standards; ensure compliance with company policies and operational procedures; analyze sales reports and business metrics to improve performance.

Required

• Fluent in both English and Spanish
• Previous experience as:
• - Retail Store Manager
• - Sales Manager
• - Wireless Retail Manager
• - Telecommunications Manager
• - Customer Service Manager
• Strong leadership, coaching, and employee development skills
• Proven ability to drive sales growth and achieve performance goals
• Excellent communication and relationship-building abilities
• Strong analytical and problem-solving skills
• Ability to work flexible schedules, including evenings, weekends, and holidays

Preferred

• Experience in telecommunications, wireless, internet, cable, or technology sales
• Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments
• Multi-unit retail or high-volume sales experience

Build Your Career with Blufox Mobile

If you're a bilingual retail leader who enjoys coaching teams, driving sales performance, and delivering exceptional customer experiences, we want to hear from you. Join a growing company where your leadership makes a difference and your career has room to grow.

Apply today and become part of the Blufox Mobile leadership team.

Keywords

• Retail Store Manager
• Bilingual Store Manager
• Sales Manager
• Wireless Manager
• Telecommunications Manager
• Retail Operations Manager
• Customer Service Manager
• Spanish Speaking Manager
• Store Leader
• Sales Leadership
• Team Development
• Retail Sales
• Comcast Xfinity
• Wireless Sales
• Business Development
• Performance Management
• Customer Experience
• Inventory Management
• Recruiting
• Training
• Coaching