Store Manager Blufox Mobile- Indiana

About the role

We are seeking a results-driven leader with experience in retail sales, customer service, team development, business operations, and performance management to join our team.

Responsibilities

• Retail Leadership & Team Management: Lead, coach, and develop a high-performing retail sales team; recruit, interview, onboard, and train new employees; foster a positive, customer-focused, and sales-driven culture; conduct performance reviews, coaching sessions, and development planning.
• Sales & Business Growth: Drive store revenue and exceed sales goals; monitor KPIs including sales performance, customer satisfaction, and productivity; identify opportunities to increase customer acquisition and retention; implement sales strategies that support company growth objectives.
• Customer Experience: Deliver exceptional customer service and create a best-in-class customer experience; resolve customer concerns quickly and professionally; build strong relationships with customers and the local community; ensure team members maintain expert knowledge of Comcast Xfinity products and services.
• Operations & Store Performance: Manage daily store operations, scheduling, and staffing; maintain inventory accuracy and merchandising standards; ensure compliance with company policies and operational procedures; analyze sales reports and business metrics to improve performance.

Requirements

• Fluent in both English and Spanish
• Previous experience as:
• Retail Store Manager
• Sales Manager
• Wireless Retail Manager
• Telcommunications Manager
• Customer Service Manager
• Strong leadership, coaching, and employee development skills
• Proven ability to drive sales growth and achieve performance goals
• Excellent communication and relationship-building abilities
• Strong analytical and problem-solving skills
• Ability to work flexible schedules, including evenings, weekends, and holidays

Preferred

• Experience in telecommunications, wireless, internet, cable, or technology sales
• Experience with Comcast Xfinity, wireless carriers, or consumer electronics retail environments
• Multi-unit retail or high-volume sales experience