Store Manager-Belden Village PINK

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

About the role

The Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria’s Secret. This role reports to the District Manager.

Responsibilities

• Drive top-line sales by leading the sales floor, coaching and developing the team, performance management, and selling.
• Ensure operational excellence through visual merchandising, payroll management, inventory control, and delivering on operational standards.
• Drive consistency in performance and execution through business insights and actions to deliver results.
• Coach and develop leaders within the store by being a content expert in all areas: brand, team, and operations.
• Oversee weekly schedules of leaders and associates.
• Lead and demonstrate company values within the store.
• Deliver exceptional customer experiences through coaching, zoning, team selling, and personal selling.
• Conduct associate observations and coaching.
• Ensure all associate roles work for the good of the team and the customer.
• Link results to behaviors and actions to drive top-line sales.
• Manage labor hours within the store to drive sales and profit.
• Maintain visual merchandising standards to ensure the overall appearance and presentation of the brand.
• Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions.
• Demonstrate and lead company policy and procedures.
• Perform additional duties such as floorset mapping and execution, product launch support, onboarding, and shipment processing.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking, and prolonged standing as part of daily tasks.

Qualifications

• Passion for the Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• Self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience influencing cross-functional partners in informal and formal settings to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 10+ years of retail leadership experience preferred.

Pay

Minimum Salary: $55,100.00. Maximum Salary: $66,100.00. VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by factors including your specific skills and experience, geographic region, or other relevant factors.

Benefits

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