Store Manager

Job Description

A Store Manager is a friendly, enthusiastic person who enjoys serving and leading our teammates. This role is responsible for a wide variety of complex tasks within the company. The Store Manager supervises day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules, and developing operational action plans while mentoring and developing the team.

• Supervise the day-to-day operations and performance of the team to provide the highest level of customer service for the guests.
• Understand the overarching company strategy, as well as communicate and model the core values of the organization, to create a sense of teamwork and membership among teammates.
• Handle guest concerns and ensure an appropriate resolution.
• Ensure proper store signage is always maintained, as well as the quality and freshness of Woods Supermarket products.
• Hire store personnel by reviewing resumes and employment applications, as well as interviewing candidates.
• Prepare, manage, and revise weekly schedules to ensure appropriate store staffing levels.
• Establish and communicate job responsibilities and performance expectations to teammates to ensure mutual understanding and desired results.
• Conduct store meetings.
• Identify training and development opportunities that will assist teammates in achieving enhanced performance.
• Continually conduct performance evaluations, recommending teammates for advancement and termination as appropriate.
• Achieve store payroll and total loss budgets.
• Manage cash audits in accordance with company guidelines.
• Maintain a competitive position within the community by making recommendations to the District Manager regarding adjustments necessary.
• Provide product feedback to the District Manager, including recommendations regarding new items to carry or those that should be discontinued.
• Provide a safe environment for teammates, guests, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order.
• Oversee product merchandising and maintain proper stock levels through appropriate product ordering.
• Conduct store inventory counts and reconciliations according to company guidelines.
• Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data.
• Perform other duties as assigned.

Work Environment

Grocery store setting. Inside work with variations in heat/cold/dust/humidity caused by the opening of store entrance doors. Some outside work required as needed.

Job Qualifications

• You must be 18 years of age or older to be employed for this role at Woods Supermarket.
• Ability to work both independently and within a team environment.
• Ability to provide and lead others to provide prompt and courteous guest service.
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of store teammates.
• Ability to interpret and apply company policies and procedures.
• Ability to establish goals, guide teammate performance to ensure the quality and completion of work assignments.
• Ability to evaluate and drive performance of self and others.
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses.
• Ability to operate a cash register efficiently and accurately.
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards.
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail.
• Meets any state and local requirements for handling and selling alcoholic beverages.

Education and Experience

• High School Diploma or equivalent.
• A minimum of 5 years of progressive experience in a retail environment.
• A combination of education and experience providing equivalent knowledge.
• Prior management experience required.

Physical Demands

• This position will be required to regularly perform the following motions: Sit, Stand, Stoop, Squat, Bend, Reach, Push, Pull, Grip, Twist, Lift, Climb, Carry, Walk, Kneel.
• Classification: Occasionally Frequently Sedentary 10lbs Light 20lbs10lbs Medium 20lbs-50lbs 10lbs-25lbs Heavy 50lbs-100lbs 25lbs-50lbs Very Heavy 100lbs+ 50lbs+ = Negligible Weight.
• Teammates age 18 and older will be required to safely handle and operate the following: Case cutter, Utility knife, Forklift (with proper certification), Pallet jack, Compact Baler.
• Teammates age 18 and older who work in food prep areas will be required to safely handle and operate the following: Slicer, Oven, Fryer, Knives, Mixers.

Safety

• The teammate will not use drugs or alcohol on the job.
• The teammate will not create a direct threat to the health and safety of others on the job.

Woods Supermarket is committed to equal opportunity for all teammates and applicants.

We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.