Store Manager

Achievement

The Store Manager is responsible for achieving and exceeding productivity and sales plan expectations. They must improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage.

Customer Service

Set an example of exceptional customer service by leading sales efforts on the selling floor. Teach and monitor each associate to do client development.

Management

• Hire, train, and manage store associates to achieve the sales and profit goals.
• Maintain a high level of visual merchandising and housekeeping standards.
• Perform daily paperwork reconciliation and other operational tasks.
• Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.
• Implement company policies and procedures.

Leadership

• Meet monthly with each associate to discuss performance by reviewing productivity vs. goals.
• Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.

Qualifications

• Minimum three years experience in retail management.
• Full understanding of specialty retail, including business development, visual merchandising, and store operations.
• Computer skills to include operation of retail point of sale system, Word, Excel, and email.
• Ability to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs.
• Strong leadership, critical thinking, and problem-solving skills.
• Delegate responsibility and work to the staff.
• Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
• A positive, outgoing, high-energy personality that is entrepreneurial, who is sales focused, and takes full ownership of the store’s business at all levels.
• A mentor and leader to staff and peers. Develops individual’s strengths and identifies opportunities.
• A trainer able to teach skills in customer service, selling, and operations.

Benefits

• Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding.
• 401(k) with employer match.
• Generous paid time off plans for vacation, sick, and personal, as well as company holidays.
• Clothing allowance & merchandise discounts.
• $400 annual gym reimbursement.
• Mental health support tools and telehealth psychology and psychiatry.
• Familial and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage.
• Life, accidental death & dismemberment, short-term disability, and long-term disability insurance.
• Supplemental hospital indemnity, specified disease, and accident coverage.
• Pre-tax commuter benefits including transit and parking.
• Discounted pet, home & auto, and legal insurance.

Pay

The anticipated base salary range for this position is $75,000 to $95,000 annually. Exact salary depends on several factors such as experience, skills, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program.

Schedule

N/A