Store Manager

Role Overview

Responsible for managing store operations, staff recruitment, training, and performance evaluations. Ensures effective planning and implementation of processes, including inventory management, merchandising, and customer service.

Key Responsibilities

• Recruit, select, and retain qualified employees, ensuring proper staffing and compliance with labor laws.
• Provide training, conduct performance reviews, and address staffing or conduct issues.
• Manage store opening and closing, evaluate business trends, and control expenses.
• Order merchandise to meet stock targets, oversee inventory accuracy, and ensure proper merchandise presentation.
• Maintain store safety, cleanliness, and organization, adhering to company policies and procedures.
• Ensure cash handling integrity, security, and compliance with financial controls.
• Deliver superior customer service and foster a secure shopping environment.

Qualifications & Skills

• Ability to interpret documents, perform basic math, and operate cash registers.
• Knowledge of inventory management, merchandising, and safety practices.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Preferred high school diploma and management experience in retail.
• Ability to handle physical tasks such as lifting up to 55 pounds, standing, bending, and climbing.

Core Competencies

Leadership, collaboration, customer focus, compliance, and staff development.

Working Conditions

Frequent standing, walking, lifting, and exposure to varied environments, including outside weather. Must provide own transportation for store-related tasks.