Store Manager

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains!

Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Responsibilities

• Oversee store operations and performance maintaining up to date knowledge of products and trends to forecast future performance and store needs
• Maintain administrative responsibilities including staffing, budget, paperwork, and reporting
• Review and document employee performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
• Partner with leadership to gather feedback and input on store performance, training, and continuous improvement opportunities
• Ensure excellent customer service through timely response to customer questions, suggestions, complaints, and recognition by management
• Other duties as assigned, including specialty areas like merchandising and rental

Requirements

• High School Diploma or GED Equivalent; bachelor’s degree in a business-related field preferred
• 3+ years of retail supervisor experience; ski industry preferred
• Strong computer literacy including Microsoft applications preferred
• Ability to work a flexible schedule including nights, holidays, and weekends

Qualifications

• Must be able to communicate fluently in English

Skills

• Customer service skills
• Knowledge of products and trends
• Administrative and organizational skills
• Leadership and teamwork abilities

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• More employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Full Time Roles Are Eligible For The Above, Plus Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Pay

The expected pay range is $57,784.00 - $71,664.00 + Annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Schedule

Shift Type: Full Time

Housing

No