Store Manager

About the role

We are looking for a high-energy, passionate retail leader who loves to help others and work as part of a team. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Managers In Training will learn how to successfully manage the day-to-day responsibilities of running a Turkey Hill convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests.

Training process

During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.

Our parent company, Cumberland Farms, operates nearly 1500 locations across the United States, so there are always opportunities for you to move up the ladder!

What you'll do

• Greet Guests with a warm welcome and a smile—delivering exceptional Customer Service
• Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members
• Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively
• Monitor product levels on the sales floor, rotating stock and keeping product levels full—guests count on us to be 100% in-stock at all times
• Oversee quality control, merchandising, and food safety programs in locations that offer hot food
• Maintain the overall appearance and cleanliness of both interior and exterior of the store—ensuring the coffee station is clean and stocked, the food service area is spotless, and the bathrooms are sparkling clean
• Operate the cash register in an efficient manner
• In locations that offer hot food—assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation
• Perform other duties as assigned at the discretion of the Store Manager or District Manager

Requirements

• Minimum Education: High School or GED
• Minimum Experience: 1 year retail or food experience
• Full-time position—40 regular hours maximum with 5 hours overtime required
• Weekend and holiday hours are required
• Travel: 5%—ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so

Qualifications

• Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role
• Preferred Licenses/Certifications: ServSafe / Food Safety certification a plus but not mandatory
• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others
• Computer skills are helpful

Physical requirements

• Ability to maneuver and regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds
• Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip
• Ability to work in cooler (cold temperatures)
• The noise level in the work environment is usually moderate
• Specialized attire required in food establishments (hats or visors, gloves etc. provided)

Benefits

• Competitive Wages
• Professional Structured Training program
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• And much more!