Store Manager

About the role

Are you a high energy, passionate retail leader looking for the next step in your career? Do you love helping others and working as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service, or restaurant management? If you also enjoy discounts on gas and free coffee, you may be the perfect addition to our team!

What You’ll Do

• Greet guests with a warm welcome and a smile to deliver exceptional customer service.
• Assist the Store Manager with building and developing a strong store team: training, scheduling, and coaching team members.
• Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively.
• Monitor product levels on the sales floor, rotating stock and keeping product levels full to ensure guests find everything they need.
• Oversee quality control, merchandising, and food safety programs in locations that offer hot food.
• Maintain the overall appearance and cleanliness of both the interior and exterior of the store, including the coffee station, food service area, and bathrooms.
• Operate the cash register in an efficient manner.
• In locations with hot food, assist the Store Manager by overseeing quality control, merchandising, safety programs, and other guidelines for successful food service operations.
• Perform other duties as assigned at the discretion of the Store Manager or District Manager.

Training Process

Managers In Training will learn how to successfully manage the day-to-day responsibilities of running a Turkey Hill convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors, and our guests.

During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks), Managers In Training work a variety of shifts alongside team members, putting their leadership training into practice.

After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store.

Requirements

• Minimum Education: High School or GED
• Minimum Experience: 1 year in retail or food service
• Preferred Experience: 1 year in retail, guest service, or restaurant leadership role
• Preferred Licenses/Certifications and Skills: ServSafe/Food Safety certification a plus but not mandatory

Soft Skills

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others
• Basic computer skills are helpful

Benefits

• Competitive wages
• Professional structured training program
• Paid time off
• Medical/health/dental coverage
• 401K with company match
• Team member discounts
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Company spirit days

Schedule

This position is full-time and involves working a variety of hours, day and night, as Turkey Hill locations can be open 24 hours depending on the store. Weekend and holiday hours are required.

Physical Requirements

• Ability to maneuver and regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds.
• Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip.
• Ability to work in cooler (cold temperatures).
• The noise level in the work environment is usually moderate.

Other: Specialized attire required in food establishments (hats or visors, gloves, etc. provided).