Store Manager

About the role

The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

Responsibilities

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer’s Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer.
• Creating and fostering a welcoming environment and sense of belonging in the Store.
• Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities.
• Ensure Team Members mirror the communities the Store serves.
• Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
• Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
• Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members.
• Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.